Using the Service Provider Directory
Karmyq has two layers: the mutual aid layer (karma-based, gift economy) and the service provider layer (paid, professional). This guide covers the service provider directory.
Using the Service Provider Directory
Karmyq has two layers: the mutual aid layer (karma-based, gift economy) and the service provider layer (paid, professional). This guide covers the service provider directory.
Finding a Provider
Go to Service Providers in the main navigation. You'll see two tabs:
- Individuals — solo providers (tutors, handypersons, drivers)
- Collectives — organizations of providers (rickshaw stands, cooperatives)
Filter by service type to narrow results. Each card shows a trust score badge, average star rating, and pricing notes.
Trust score badge colors:
- Green (80–100) — highly reliable, strong track record
- Blue (60–79) — solid completion rate
- Yellow (40–59) — newer provider, building reputation
- Gray (below 40) — limited history
Click a provider card to see their full profile: bio, ride details (if applicable), which collectives they belong to, and all reviews.
Becoming a Provider
- Go to Service Providers → Become a Provider
- Choose your service type (ride, tradesperson, tutor, or other)
- Write a bio and set pricing notes (advisory only — Karmyq never processes payment)
- For rides: add your vehicle type and typical routes
- Submit — your profile is now visible in the directory
You can edit or deactivate your profile at any time from the provider detail page.
Provider Collectives
A collective is an organization of providers — a rickshaw stand, repair cooperative, or tutoring group. Collectives can:
- Group multiple provider profiles
- Serve multiple communities
- Show a combined trust score across all members
Joining a collective: Find a collective in the Collectives tab, open its detail page, and click Join Collective (you need a provider profile first).
Creating a collective: Go to Service Providers → Collectives → Create Collective. Choose service types, write a description, and add location notes. As admin, you can link your collective to communities and manage members.
Linking to a community: From your collective's detail page, use Link to a Community. This makes the collective appear in that community's admin Providers tab.
Community Settings
Community admins can configure provider integration under Admin → Providers:
- Enable provider services — toggles whether provider directory is highlighted to community members
- Minimum trust score — the floor personal trust score for providers visible to this community
- Collectives serving this community — shows linked collectives, with option to unlink
Reviews and Trust
After interacting with a provider, you can leave a star rating and short review on their profile.
Provider trust scores are calculated from:
- Stars (60%) — average rating across all reviews
- Completion rate (30%) — did they finish jobs they started?
- Response rate (10%) — do they reply to inquiries promptly?
This is separate from the personal trust score used in mutual aid. A great provider does not need to have helped anyone move furniture.
What Karmyq Handles (and Doesn't)
Karmyq is coordination infrastructure, not a marketplace. It handles finding providers and reading reviews. Pricing notes are advisory only — Karmyq never processes payment, handles booking, or arbitrates disputes. The relationship between provider and customer is theirs to manage.